Privacy Policy

Privacy Policy

Your trust is important to us. For this reason, we take data protection seriously and ensure appropriate security measures. Naturally, we comply with the applicable provisions of the Swiss Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFADP), the Telecommunications Act (TCA), and other applicable data protection regulations.

To help you understand which personal data we collect from you, for what purposes we use it, to whom it may be disclosed, and which rights you have in connection with the use of your personal data by swissmooh AG, please take note of the information below.

1. Controller of the Website www.swissmooh.ch

The controller responsible for this website is:

swissmooh AG
Archstrasse 2
8401 Winterthur
Switzerland
E-mail: info@swissmooh.ch

2. Data Processing When Visiting the Website (Log Files)

When you visit our website, our servers temporarily store every access in a log file. Without any action on your part, the following data is processed and stored by us until it is automatically deleted after no more than 12 months:

• IP address of the requesting device
• Name of the owner of the IP address range (usually your internet access provider)
• Date and time of access
• Website from which access was made (referrer URL), if applicable including the search term used
• Name and URL of the retrieved file
• Status code (e.g. error message)
• Operating system of your device
• Browser used (type, version, and language)
• Transmission protocol used (e.g. HTTP/1.1)
• Your user name from a registration/authentication process

The collected data is used exclusively for statistical evaluations and to improve the website and is not linked to or stored together with personal data. We reserve the right to subsequently review log files if there are concrete indications of unlawful use.

3. Data Processing When Using the Contact Form

If you contact us via the contact form on the website, we collect the following data from you:

• First name
• Last name
• Company
• E-mail address
• Telephone number
• Your message

We use this data exclusively to respond to your inquiries or to provide the services you have requested.
Providing this personal data is explicitly voluntary. Without this information, we are unable to provide the requested service.

4. Disclosure of Data to Third Parties

We only disclose your personal data if you have expressly consented, if there is a legal obligation to do so, or if this is necessary to enforce our rights. In addition, we may disclose your data to third parties insofar as this is necessary in connection with the use of the website or the execution of contracts (including outside the website). This particularly concerns services in the area of IT, such as data storage (hosting), cloud services, data analysis and processing, etc. The use of the data disclosed to such third parties is strictly limited to the stated purposes.

5. Transfer of Personal Data Abroad

We are entitled to transfer your personal data to third companies abroad, in particular to subsidiaries, if this is necessary for the purpose of processing. The statutory provisions governing the disclosure of personal data to third parties are, of course, complied with. These third parties are subject to the same data protection obligations as we are. If the level of data protection in a country does not correspond to that of Switzerland, we contractually ensure that the protection of your personal data always corresponds to the Swiss level.

6. Notice Regarding Data Transfers to the United States

For the sake of completeness, we inform users residing or domiciled in Switzerland that surveillance measures by US authorities exist in the United States which generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the United States. This is done without differentiation, limitation or exception based on the purpose pursued and without an objective criterion that would allow access by US authorities to be limited to specific, strictly defined purposes that could justify the interference associated with both access to and use of such data. Furthermore, we point out that there are no legal remedies available in the United States for affected persons from Switzerland that would allow them to access their data or to have it corrected or deleted, nor is there effective judicial protection against general access rights of US authorities.

We also inform users residing in Switzerland that, from the Swiss perspective, the United States does not provide an adequate level of data protection, among other reasons due to the issues mentioned in this section. Where we have explained in this privacy policy that recipients of data are located in the United States, we ensure that your data is adequately protected at our partners either through contractual arrangements or by ensuring that these companies are certified under the Swiss–US Privacy Shield.

7. Cookies

Cookies help in many ways to make your visit to our website easier, more pleasant, and more meaningful. Cookies are information files that your web browser automatically stores on the memory of your device when you visit our website. Cookies do not damage your device’s storage, nor do they transmit personal data about you to us.

We use cookies, for example, to temporarily store your selected services and inputs when filling out a form on the website, so that you do not have to repeat the entry when accessing another subpage. Cookies may also be used to identify you as a registered user after logging in, without requiring you to log in again when accessing another subpage.

Most internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your device or so that a notification appears whenever a new cookie is activated. The following pages explain how to configure cookies in the most common browsers:

• Microsoft Windows Internet Explorer
• Mozilla Firefox
• Google Chrome for desktop
• Google Chrome for mobile
• Apple Safari for desktop

Disabling cookies may result in you not being able to use all functions of our website.

8. Analysis Tools, Remarketing and Targeting

8.1 Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA, or Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses methods such as cookies that enable an analysis of website usage.

The information generated by the cookie about your use of our website, such as:

• Navigation path on the website
• Time spent on the website or a subpage
• Subpage from which the website is exited
• Country, region or city from which access occurs
• Device (type, version, color depth, resolution, browser window size)
• Returning or new visitor
• Browser type/version
• Operating system
• Referrer URL
• Hostname of the accessing device (IP address)
• Time of the server request

is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization (“anonymizeIP”) on this website, the IP address is shortened before transmission within EU member states, EEA contracting states or Switzerland. According to Google, the anonymized IP address transmitted by your browser will not be merged with other Google data.

The information is used to evaluate the use of the website, compile reports on website activity, and provide further services related to website usage and internet usage for market research and website optimization purposes. The information may also be transferred to third parties if required by law or if such third parties process the data on Google’s behalf.

You can prevent the collection and processing of data by Google by downloading and installing the browser plugin available at: http://tools.google.com/dlpage/gaoptout?hl=de.

8.2 Google Tag Manager

This website uses Google Tag Manager. This service allows website tags to be managed via a single interface. Google Tag Manager itself only implements tags; this means that no cookies are set and no personal data is collected directly. Google Tag Manager triggers the services described in the “Cookies” section, which may in turn collect data. However, Google Tag Manager does not access this data.

If deactivation has been carried out at domain or cookie level, it remains in effect for all tracking tags implemented via Google Tag Manager.

8.3 Google Adwords

We use Google Ads to draw attention to our offers on external websites by means of advertising materials (so-called Google Ads).

These ads are delivered by Google via so-called “ad servers”. For this purpose, we use ad server cookies, which allow certain parameters to be measured for the purpose of evaluating advertising success, such as ad impressions or user clicks.

If you reach our website via a Google ad, Google Ads stores a cookie on your device. These cookies generally expire after 30 days and are not intended to identify you personally. The following information is usually stored as analysis values for this cookie:

• Unique cookie ID
• Number of ad impressions per placement (frequency)
• Last impression (relevant for post-view conversions)
• Opt-out information (indication that the user no longer wishes to be addressed)

These cookies enable Google to recognize your internet browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on their device has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of different Ads customers.

We ourselves do not collect or process any personal data through these advertising measures. We only receive statistical evaluations from Google. These evaluations allow us to identify which advertising measures are particularly effective. We do not receive any further data from the use of advertising media and, in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection to Google’s server. We have no influence over the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our current level of knowledge: by integrating Google Ads conversion tracking, Google receives the information that you have accessed the relevant part of our website or clicked on one of our ads. If you are registered with a Google service, Google may associate the visit with your account. Even if you are not registered with Google or are not logged in, it is possible that Google may obtain and store your IP address.

The information collected using conversion cookies is used by Google to compile visit statistics for our website. We learn from these statistics the total number of users who clicked on our ads and which pages of our website they subsequently visited. This allows us to assess the success of individual advertising measures in relation to campaign data. We pursue this interest in order to optimize our website, display advertising that is relevant to you, make our website more attractive, and ensure fair calculation of advertising costs.

Personal data is transmitted to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Further information on data protection at Google can be found at:
http://www.google.com/intl/de/... and https://services.google.com/sitestats/de.html
Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at:
http://www.networkadvertising.org

If you access our website via a Google ad, a cookie will be stored on your device. These so-called “conversion cookies” expire after 30 days and do not serve to identify you personally. If you visit certain pages of our website while the cookie is still valid, we and Google can recognize that you clicked on one of our Google ads and were redirected to our website.

You can prevent participation in this tracking process in various ways:

a) by adjusting your browser settings, in particular by blocking third-party cookies;
b) by disabling conversion tracking cookies by setting your browser to block cookies from the domain “www.googleadservices.com” at https://www.google.de/settings/ads (this setting will be deleted if you delete your cookies);
c) by disabling interest-based ads from providers participating in the “About Ads” self-regulatory program at http://www.aboutads.info/choices (this setting will be deleted if you delete your cookies);
d) by permanently disabling them in your browsers Firefox, Internet Explorer or Google Chrome via http://www.google.com/settings/ads/plugin.

Please note that in this case you may not be able to fully use all functions of this website.

8.4 Google Remarketing

In addition to Google Ads conversion tracking, we use Google Remarketing. This is a process that allows us to address you again. With this application, our advertisements may be displayed to you during your subsequent internet use after visiting our website. This is done via cookies stored in your browser, through which your usage behavior when visiting various websites is recorded and evaluated by Google.

This allows Google to determine that you previously visited our website. According to Google, data collected in the context of remarketing is not merged with your personal data that may be stored by Google. In particular, Google states that pseudonymization is used for remarketing.
 

9. Social Media and Your Data

9.1 Our Own Social Media Presences

Our website contains links to social media networks. These are not plugins provided by the social media networks that automatically transmit data to the provider when the page is loaded. Behind the social media buttons are merely links to our profiles on the respective social networks. User data is not automatically transmitted to the social media network when the page is loaded.

The links lead to our presences on the following networks:

• LinkedIn, operated by LinkedIn Corporation, Mountain View, California, USA

When you access a link to one of our social media profiles, a direct connection is established between your browser and the server of the respective social network. The network thereby receives the information that you have visited our website with your IP address and clicked on the link. If you click on such a link while logged into your account with the respective network, the content of our website can be linked to your profile, meaning that the network can directly associate your visit to our website with your user account.

If you wish to prevent this, you should log out of your social media account before clicking on the relevant links. An association will in any case take place if you log in to the respective network after clicking the link.

10. Data Security

We use appropriate and reasonable technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss, and unauthorized access by third parties. Our security measures are continuously adapted and improved in line with technological developments.

You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share the device with others.

We take internal data protection very seriously. Our employees and the service providers commissioned by us are obligated to maintain confidentiality and comply with data protection regulations.

11. Retention Period

We store personal data only for as long as necessary to achieve the data processing purposes described above. Contractual data is stored for a longer period, as this is required by statutory retention obligations. Such obligations arise, among other things, from accounting and tax law regulations. According to these regulations, business correspondence, concluded contracts, and accounting records must be retained for up to 10 years.

If we no longer require this data to provide services to you, the data will be blocked. This means that the data may then only be used for very specific purposes, such as accounting and tax purposes.

12. Your Rights as a Data Subject

You may object to data processing at any time. You also have the following rights:

Right of access: You have the right to request information at any time, free of charge, about the personal data we store about you if we process such data. This allows you to check which personal data we process about you and that we use it in accordance with applicable data protection regulations.

Right to rectification: You have the right to have inaccurate or incomplete personal data corrected and to be informed of such correction.

Right to erasure: You have the right, under certain circumstances, to request the deletion of your personal data. In individual cases, the right to erasure may be excluded.

Right to restriction of processing: Under certain conditions, you have the right to request that the processing of your personal data be restricted.

Right to withdraw consent: You generally have the right to withdraw consent you have given at any time with effect for the future. Processing activities based on your consent prior to withdrawal remain lawful.

Please note that even after a request for deletion of your personal data, we may be required to retain such data in whole or in part due to statutory or contractual retention obligations. The deletion of your personal data may result in you no longer being able to use our services.

Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

13. Contact

If you have any questions about data protection on our website, wish to request information, or would like to request the deletion of your data, please contact us by e-mail at: info@swissmooh.ch

You may also send your request by post to the following address:

swissmooh AG
Archstrasse 2
8401 Winterthur
Switzerland

Status: 13 August 2020